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Wednesday, November 04, 2009
Steve Jobs, the ultimate challenge awaits you
Japan Airlines needs a corporate caped crusader to get company out of its rut
Courtesy Bloomberg News
Bloomberg News columnist William Pesek can be reached at wpesek@bloomberg.net.

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It's what many in Tokyo are thinking, but few will say: Japan Airlines Corp. needs a Carlos Ghosn.

Asia's biggest airline is furiously seeking debt-forgiveness from lenders and a fourth state bailout since 2001. If JAL were a country, it would need an International Monetary Fund rescue and shock therapy to stay aloft.

Enter Ghosn, the brash Brazilian who slashed excess capacity, costs and workers at Nissan Motor Co. He helped the previously unprofitable company post record earnings two years after his arrival in 1999. He became a cultural icon—the subject of comic books and popular music in Japan.

A corporate caped crusader is exactly what the hapless JAL needs as it struggles with mounting debt and pension liabilities. It's time to get radical and hire an outside chief to shake things up once and for all. Finding a Ghosn of JAL's own would delight shareholders.

Here are five model leaders that Japan might think about as it decides what to do with this commercial zombie.

Steve Jobs: No one believes Japan will let the beleaguered carrier fail. Yet JAL could use some of the Apple Inc. chief executive officer's uncanny business acumen. It's devoid of the unconventional leadership for which Jobs is known. JAL's strategy is to borrow, fight change and muddle along between bailouts.

That worked fine until deflation became ingrained and global competition exploded. Another long-time JAL executive such as President Haruka Nishimatsu (a 37-year company veteran) just won't do.

OK, so Jobs's experience as a high-tech mastermind may not seem all that applicable to the airline business. What would the creator of the iPod and iPhone know about aviation?

The issue here is about thinking big and doing so in novel ways to tackle the ultimate challenge. JAL shareholders could do much worse than go with a technology guru. Think of someone like Google Inc. co-founder Sergey Brin, who helped make the Internet what it is today. The same kind of imagination is needed at JAL.

Richard Branson: Cajoling fresh capital and exacting change will require a seriously charismatic salesman—someone like the Virgin Group Ltd. chairman.

Few in the industry have been more innovative and splashy. Branson is already engaged in shocking Japan's heavily regulated aviation industry. Virgin is part owner of AirAsia X Sdn., which also is partly owned by Southeast Asia's biggest discount airline, AirAsia Bhd.

There is no budget travel in Asia's biggest economy and AirAsia X's plans to begin flying from Kuala Lumpur to Tokyo next year will electrify things. Branson could even co-run JAL with AirAsia Chief Executive Officer Tony Fernandes, 45, another maverick who is pumping new energy into a staid business—and making money.

Michael O'Leary: JAL needs more than money. It needs a radical shift in mindset and a strong vision for where it wants to be in five or 10 years. Ryanair Holdings Plc's chief executive officer did as much as anyone to revolutionize European travel. The low-cost model O'Leary uncorked is the business equivalent of the genie in the bottle. Once it's out, you can't get it back in.

Granted, Japan's network of airports makes it difficult to emulate Europe. Also, JAL, which was privatized in 1987, isn't always allowed to run itself. It suffers from an Amtrak-like problem where it services unprofitable routes at the behest of government officials. In Japan's case, it's to prop up rural airports built with public money.

O'Leary is known for an abrasive management style that may come in handy when demanding that the government genuinely deregulate the aviation industry.

Bobby Valentine: This being Japan, loose talk could backfire. Valentine should know; the only baseball manager to lead teams to championship games in the U.S. and Japan was shown the door last month by the Chiba Lotte Marines.

It didn't matter that Valentine was highly successful. Or that he had a street, a beer and a burger named after him in Japan. Valentine's crime was being an outspoken critic of Japan's baseball system and a thorn in the side of those favoring the status quo.

OK, so an American baseball sage is hardly the kind of person who could take over a major Japanese company and turn it around. The point is what Valentine represents, and here it's worth mentioning Howard Stringer.

It's not that foreigners are smarter. Japan has its fair share of corporate visionaries. It's just hard to see a Japanese person doing what the Welsh-born U.S. citizen did at Sony Corp. Since becoming chief executive officer in 2005, Stringer has moved to cut 16,000 jobs and shut factories. While Sony's share price has yet to reflect Stringer's handiwork, he's doing what his predecessors wouldn't.

Lloyd Blankfein: The Goldman Sachs Group Inc. CEO has, for better or worse, become capitalism personified. JAL should channel a bit of his ideology. The idea that market forces should dictate how companies work still seems foreign in many Japanese boardrooms.

That's why the corporate raiders of our day are salivating over buying Japanese companies. It's not only to fix an entire business culture, but to profit from the process of streamlining corporate jewels.

Japan's economy has long been as much about socialism as capitalism, and that's fine. JAL is a listed company, though, and it's time to run it as such. No matter who takes the reins, a little of Goldman's greed—especially the long-term kind—might go a long way.

Bloomberg News columnist William Pesek can be reached at wpesek@bloomberg.net.

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